SASSA Status Says Pending – What Does It Mean? (2025 Update)
If your SASSA SRD R370 grant application status says “Pending”, you may be wondering what it means and what steps you should take next. In this guide, we’ll explain the pending status, how long it takes to be updated, and what actions you can take to speed up the process.
What Does “Pending” Status Mean?
A pending status means that SASSA is still processing your application and has not yet approved or declined it. This can be due to several reasons, including:
- Verification checks are still ongoing.
- Your banking details or personal information are being validated.
- SASSA is reviewing your income and eligibility status.
- High application volumes may be causing delays.
Tip: If your status has been pending for a long time, follow the steps below to check for updates or take action.
How Long Does “Pending” Status Take to Change?
On average, the pending status can take between 5 to 14 working days before being updated. However, in cases of high application volumes, it may take longer.
If your application is still pending after 14 working days, you should follow up with SASSA.
How to Check If Your Pending Status Has Been Updated
You can check your SASSA SRD application status using the following methods:
Method 1: Check Online via SASSA Website
- Visit the SASSA SRD website 👉 srd.sassa.gov.za
- Click on “Check Status”.
- Enter your ID number and cellphone number.
- Your updated application status will be displayed.
Method 2: Check via WhatsApp
- Save the SASSA WhatsApp number: 082 046 8553.
- Send a message: “SASSA Status Check”.
- Follow the prompts and enter your ID number.
- Your current SASSA grant status will be sent to you.
Method 3: Check via USSD Code (For Feature Phones)
- Dial 1203210# on your phone.
- Follow the prompts to enter your ID number.
- You will receive an SMS update with your latest status.
Method 4: Call SASSA’s Toll-Free Number
Dial 0800 60 10 11 and follow the voice prompts. 📌 Speak to a SASSA agent and provide your ID number to check your pending status.
What to Do If Your Status Stays Pending for Too Long
If your SASSA status remains pending beyond 14 working days, take the following steps:
- Recheck your application details – Ensure your banking details and personal information are correct.
- Contact SASSA support – Call 0800 60 10 11 or visit a local SASSA office for assistance.
- Check for verification issues – If SASSA needs additional information, they will notify you via SMS.
- Reapply if necessary – If your application remains stuck in “pending” for too long without updates, consider reapplying.
Tip: Keep an eye on your SMS messages as SASSA often sends updates about status changes.
Frequently Asked Questions (FAQs)
Q: How long does it take for SASSA to process a pending application?
- It typically takes 5-14 working days, but delays may occur due to high application volumes.
Q: What should I do if my pending status takes longer than 14 days?
- Check your details online at srd.sassa.gov.za.
- Contact SASSA at 0800 60 10 11 for further assistance.
- Visit a SASSA office if needed.
Q: Does a pending status mean my application will be declined?
No. A pending status simply means your application is still under review and has not been decided yet.
Q: Will I receive back payments if my application is delayed?
Yes! If your application is later approved, you will receive all outstanding payments from the date you became eligible.
Q: Can I reapply if my application is pending?
No, you should only reapply if your application is declined or if instructed by SASSA.
Avoid SASSA Status Scams!
Never share your ID number, banking details, or OTPs with anyone except SASSA.
Beware of fake websites or messages claiming to “speed up” pending applications.
Always check your status through the official SASSA website 👉 srd.sassa.gov.za
By following this guide, you can understand and resolve your pending SASSA application status while ensuring timely updates. Stay informed and avoid scams!
