How to Contact SASSA – Regional Offices, Phone Numbers & Email Contacts (2025 Update)
If you need to visit or contact SASSA Office Locations for grant applications, payment issues, or general inquiries, this guide provides the latest official contact details.
Whether you prefer visiting a regional office, calling the toll-free number, or sending an email inquiry, we’ve got you covered.
SASSA National Contact Details
- Toll-Free Number: 0800 60 10 11
- Email: [email protected]
- Website: srd.sassa.gov.za
- Head Office Address: SASSA House, 501 Prodinsa Building, Pretorius Street, Pretoria, 0001
SASSA Office Locations & Contact Details in All Provinces
SASSA operates regional offices across all nine provinces in South Africa. Below are the updated SASSA Office Locations along with their contact information.
Gauteng Regional Office
- Address: 28 Harrison Street, Johannesburg, 2000
- Phone: 011 241 8300
- Email: [email protected]
Western Cape Regional Office
- Address: Golden Acre, Adderley Street, Cape Town, 8000
- Phone: 021 469 0200
- Email: [email protected]
KwaZulu-Natal Regional Office
- Address: Brasfort House, 417 Anton Lembede Street, Durban, 4001
- Phone: 031 366 1800
- Email: [email protected]
Eastern Cape Regional Office
- Address: BKB Building, Corner Fitzpatrick Road & Merino Avenue, Quigney, East London, 5201
- Phone: 043 707 6300
- Email: [email protected]
Free State Regional Office
- Address: 36 Aliwal Street, Bloemfontein, 9301
- Phone: 051 410 8339
- Email: [email protected]
Limpopo Regional Office
- Address: 43 Landros Mare Street, Polokwane, 0700
- Phone: 015 291 7499
- Email: [email protected]
Mpumalanga Regional Office
- Address: 18 Ferreira Street, Nelspruit, 1200
- Phone: 013 754 9363
- Email: [email protected]
North West Regional Office
- Address: Tirelo Building, Dr James Moroka Drive, Mahikeng, 2745
- Phone: 018 397 3333
- Email: [email protected]
Northern Cape Regional Office
- Address: Standard Bank Building, 1st Floor, 39 Du Toitspan Road, Kimberley, 8301
- Phone: 053 802 4900
- Email: [email protected]
How to Contact SASSA for Specific Queries
SASSA Grants & Application Inquiries
- Call: 0800 60 10 11
- Email: [email protected]
- Website: srd.sassa.gov.za
SASSA Appeals & Reconsiderations
- Call: 0800 60 10 11
- Email: [email protected]
- Appeal Portal: srd.sassa.gov.za/appeals
SASSA Fraud & Scam Reporting
- Fraud Helpline: 0800 701 701
- Email: [email protected]
Tip: Always use official SASSA channels to avoid scams and fraudulent activities.
Frequently Asked Questions (FAQs)
Q; What is the best way to contact SASSA?
- The toll-free helpline (0800 60 10 11) is the fastest way to get assistance.
- You can also send an email to [email protected] for specific issues.
Q: How do I contact SASSA for SRD grant issues?
- Visit srd.sassa.gov.za to check your application status or update details.
- Use WhatsApp: Send “SASSA” to 082 054 0016.
Q: What should I do if I suspect a scam or fraud?
- Report scams immediately via the Fraud Helpline (0800 701 701) or email [email protected].
Q: Can I visit a SASSA office for assistance?
A: Yes! You can visit any regional SASSA office listed above for in-person help.
Q: What are SASSA’s working hours?
A: Monday to Friday, 08:00 – 16:00 (excluding public holidays).
Beware of SASSA Contact Scams!
Never share your ID number, banking details, or OTPs with anyone except SASSA.
Avoid fake websites that claim to process SASSA grants faster.
Always check contact details on the official SASSA website srd.sassa.gov.za
By using this guide, you can contact SASSA easily and safely for any grant-related issues. Stay informed and avoid scams!
