SASSA Status Says Declined – How to Appeal? (2025 Update)
If your SASSA SRD R350 grant application has been declined, don’t panic! You have the right to appeal the decision and request a review. This guide will walk you through the step-by-step appeal process, common reasons for rejection, and how to increase your chances of approval.
Why Was Your SASSA Application Declined?
Your SASSA SRD application may have been declined due to one or more of the following reasons:
- Alternative Income Identified – SASSA detected another income source in your name.
- UIF Registered – You are registered with the Unemployment Insurance Fund (UIF).
- NSFAS Beneficiary – You are receiving financial aid from NSFAS.
- Government Payroll Registered – Your details match a government payroll system.
- Age Criteria Not Met – You do not fall within the 18 to 59 years eligibility range.
- Incorrect Information Provided – Errors in your application details.
Tip: Always ensure your personal details are correct and up to date before submitting an appeal.
How to Appeal a Declined SASSA Application
If your application has been wrongfully declined, follow these steps to submit an appeal:
Method 1: Appeal Online via SASSA Website
- Visit the SASSA Appeals Portal 👉 srd.sassa.gov.za/appeals
- Enter your ID number and registered phone number.
- Click Submit to check your decline reason.
- Select “Lodge an Appeal” and choose a reason for the appeal.
- Upload any supporting documents (if required).
- Click Submit Appeal and wait for a confirmation message.
Processing Time: Appeals take 30-90 days, and you will receive an SMS update once a decision is made.
Method 2: Appeal via Email
- Prepare an email to SASSA Appeals Support.
- Include your ID number, full name, and reason for appeal.
- Attach any supporting documents proving your eligibility.
- Send your appeal request to [email protected].
- Wait for a response confirming receipt of your appeal.
Tip: Email appeals may take longer than online submissions.
Method 3: Appeal via SASSA Call Center
- Call SASSA’s Toll-Free Number: 0800 60 10 11.
- Provide your ID number and reason for appeal to the agent.
- Follow their instructions and submit any required documents via email.
How to Check Your SASSA Appeal Status
After submitting an appeal, check your appeal status using these methods:
- Online: Visit srd.sassa.gov.za/appeals and enter your details.
- WhatsApp: Send “SASSA Appeal Status” to 082 046 8553.
- Call Center: Dial 0800 60 10 11 and ask about your appeal progress.
Appeal processing times vary, so check your status regularly.
Frequently Asked Questions (FAQs)
1️⃣ How long do I have to appeal a declined SASSA application?
You must appeal within 30 days of receiving the declined status.
2️⃣ What happens if my appeal is also declined?
If your appeal is declined, you may reapply for the next cycle or contact legal aid for assistance.
3️⃣ Can I submit multiple appeals?
No, you can only submit one appeal per declined application.
4️⃣ Do I need to visit a SASSA office to appeal?
No, you can appeal online, via email, or by calling SASSA.
5️⃣ How will I know if my appeal is approved?
You will receive an SMS notification from SASSA confirming the outcome of your appeal.
Avoid SASSA Appeal Scams!
Never pay anyone to submit an appeal on your behalf.
Only use official SASSA channels to appeal.
Do not share your ID number or banking details with strangers.
By following this guide, you can appeal your declined SASSA application and increase your chances of approval. Stay informed and avoid scams!
